Navien Boiler Error Error 016: Supply Thermistor Fault
If your Navien boiler displays error Error 016, it indicates that the supply water temperature sensor reading is invalid. This is a diagnostic code stored by the control board when the system detects an abnormal condition. CANRO Heating & Cooling technicians are thoroughly trained on Navien error codes and can quickly diagnose the root cause and restore your system to proper operation.
Common Causes of Navien Error Error 016
Error Error 016 on Navien equipment can be caused by several factors. The most common causes include: failed thermistor, wiring damage, loose connection at sensor, control board fault. CANRO Heating & Cooling technicians systematically test each potential cause to identify the root issue efficiently. The specific cause in your situation will depend on your system's model, installation configuration, and operating history.
What Error Error 016 Means on Your Navien Boiler
Error Error 016 on Navien boiler systems indicates the supply water temperature sensor reading is invalid. This diagnostic code is generated by the system's control board when sensor readings or operating conditions fall outside the expected range. Navien equipment uses sophisticated diagnostics to help technicians pinpoint problems accurately. The error code is stored in the control board's memory and can be retrieved even after the system has been reset.
Preventing Navien Error Error 016 in the Future
Regular maintenance is the best way to prevent error Error 016 and other fault codes on your Navien system. Annual professional maintenance includes cleaning the flame sensor, inspecting wiring connections, checking gas pressure, verifying proper airflow, and testing all safety controls. CANRO Heating & Cooling offers comprehensive maintenance programs for Navien equipment. Well-maintained systems have fewer error codes and emergency service calls.
Cost to Fix Navien Error Error 016
The cost to resolve error Error 016 on your Navien boiler depends on the root cause. Simple fixes like cleaning a flame sensor or replacing a capacitor are relatively affordable. More involved repairs such as gas valve replacement, control board replacement, or heat exchanger service will be more significant. CANRO Heating & Cooling provides a detailed diagnosis and written estimate before any work begins, so you can make an informed decision about the repair.
How CANRO Resolves Navien Error Error 016
When you call CANRO Heating & Cooling for error Error 016 on your Navien system, our dispatch team will note the error code and schedule the appropriate technician. Our service vehicles carry commonly needed parts for Navien equipment, including failed thermistor and wiring damage replacement components. We provide upfront pricing, clear explanations of the diagnosis, and professional workmanship on every repair. Most error Error 016 diagnoses are completed within the first hour of the service call.
Safety Reminder
If you smell gas, suspect carbon monoxide or believe there is an immediate danger, leave the property and contact emergency services or the appropriate gas emergency authority. Do not remain inside — exit the building immediately and call for help from outside.