HVAC Warranty Claims Guide — Step-by-Step Process
Complete guide to filing HVAC warranty claims in BC. Required documentation, manufacturer vs installer responsibilities, common claim denials, and appeal process. CANRO Heating & Cooling helps Vancouver homeowners understand equipment warranty coverage so they can make informed purchasing decisions.
Understanding HVAC Equipment Warranties
HVAC equipment warranties vary significantly by brand, model, and efficiency level. Key factors include parts vs labour coverage, registered vs unregistered warranty periods, heat exchanger vs component coverage, and transferability to new homeowners. Understanding these terms before purchasing helps avoid unexpected costs later.
Warranty Registration and Claims
Most manufacturers require warranty registration within 30-90 days of installation for full coverage. Our team handles warranty registration and provides all necessary documentation. If you need to file a warranty claim, we manage the process with the manufacturer from diagnosis to approval.
Get Expert Warranty Advice
Confused about HVAC warranty terms? CANRO Heating & Cooling provides clear explanations of warranty coverage for all equipment we sell and service. Call (604) 359-1081 or email to discuss warranty options for your new system. Our team ensures you understand exactly what is covered and for how long.
Safety Reminder
If you smell gas, suspect carbon monoxide or believe there is an immediate danger, leave the property and contact emergency services or the appropriate gas emergency authority. Do not remain inside — exit the building immediately and call for help from outside.